IT Support Officer
do is very important, because the IT network and systems are a vital part of the core business of CHDR.
Our fast-growing dynamic organization is looking for an IT Support Officer that:
- Understands which information systems are supporting the core business and ensures these critical systems have an uptime of 99,9999%, in close cooperation with the rest of the CHDR IT team and external suppliers
- Maintains and replaces the hard- and software of equipment and systems that are used within CHDR. This includes systems that are used to do measurements on trial subjects.
- Handles service requests and incidents and solves problems regarding the IT systems that are used within CHDR
- Is able to clarify, align and transfer complex problems within a team. This includes documenting your work.
This is where we start
This is what you get back from us
This is what you do
This is where we start
- MBO degree ICT
- Service minded mentality
- Experience with Microsoft Windows 7 to 11
- Experience with O365, Azure would be a plus (but is not a requirement)
- Experience with maintenance and problem solving in IT systems
- Ability to handle multiple issues simultaneously
- Experience with ITIL
- Planning and organizing skills for own work
- Ability and willingness to learn
- Excellent command of Dutch and English languages
Working conditions
- Holiday allowance of 8%
- Year-end bonus of at least 3,8%
- All kinds of social events
Working at CHDR - Centre for Human Drug Research
CHDR is an independent institute specializing in innovative, early-stage clinical drug research (www.chdr.nl). By combining cutting edge methods and technologies, state-of-the-art facilities, and talented researchers, we help maximize our clients’ success. We are located in Leiden, the Netherlands, and collaborate closely with the University of Leiden and the clinical departments of the LUMC. CHDR stands for scientific quality. We stand for deepening, innovation and collaboration. Employees and test subjects feel at home at CHDR. We deliver top quality in clinical research and are constantly innovating. CHDR employs more than 350 people and we conduct an average of 45 studies per year. By working closely with colleagues, you make use of each other's specialisms so that our customers receive the right service and you and CHDR develop further.
Zernikedreef 8
2333 CL Leiden
Nederland
Employees
Office
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